My car rolled away while parked and damaged another vehicle — am I insured?
What should you do?
- Make the vehicle safe and exchange details with the other owner.
- Photograph the vehicles, positions and gradient.
- Tell the insurer about any suspected handbrake or mechanical problem.
- If a defect is suspected, preserve repair and inspection evidence.
What can make a difference?
The result can depend on your level of cover, exclusions, excess, information given when the policy was arranged or renewed, who was driving, and the precise circumstances. Two policies both described as “comprehensive” can still contain different terms.
Your insurer can explain how third-party damage and any damage to your own car will be handled.
A stationary or unattended vehicle can still give rise to a third-party claim. Notify your motor insurer promptly and give an accurate account of how the vehicle came to move.
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